Arrival Notification

On your service day, you’ll get a text message from your Scoop Technician 30-60 minutes before your service. To keep our costs as low as possible, we optimize our routes and do not provide specific arrival times, same idea as your garbage pickup.

Customers don’t need to be home during service, all we ask is for easy access to the cleaning areas and that no aggressive animals are present.

Yard Cleaning

Your Scoop Technician will arrive and walk a special route designed to minimize the chance of missing any pet waste and will always double-check your yard to ensure everything is as clean as possible.

Safety

Nobody wants their pets to get loose! Your Scoop Technicians will always upload a photo of your closed gate to make sure your pets are secure in your yard. If there is a problem with your gate, you Scoop Technician will provide a temporary means of securing the gate and notify you immediately.

Sanitation

We also spray down our equipment after each service with an organic kennel grade disinfectant to prevent the spread of illness.

Sign Up For Services

Go through our instant quote process, give us a call, or message us on Facebook to ask any questions and get signed up for pet waste removal services.

Schedule Your Initial Cleanup

Once you sign up for services a UnDootie representative will reach out to schedule your initial cleanup and walk you through the entire process.

Setup Customer Portal

After your initial cleanup is scheduled you will be able to activate your customer portal where you can manage your UnDootie service.

Setup Payment Method

All billing occurs on the 1st of each month before services are provided. You are able to setup automatic payments with a bank account or credit/debit card. Once auto pay is setup UnDootie will generate your invoice and send you a receipt via email. These records can also be seen in the customer portal. If payment is not received prior to your first cleaning of the month you will be removed from the service schedule.